SHIPPING AND DELIVERY
Your orders received on Saturday, Sunday and public holidays will be processed and delivered to the cargo within the specified period on the first business day following. In case of any problems regarding delivery, you will be contacted by the phone numbers you have specified and you will be informed. For this purpose, orders received by us until 16:00 on weekdays will be processed the next day and shipped within 3 (three) business days, and orders received after 16:00 will be delivered the next day.
For payments made via money order / EFT, the above mentioned process will start after the payment reaches our account. The products you order will be delivered to you in the fastest and most reliable way with contracted cargo security. Shipping fee is paid by us for all orders.
Since our delivery time on www.dsn.com.tr is calculated on business days, the specified time does not include weekend and public holidays. Your orders are delivered to contracted cargo on the same day; sent securely. Our anywhere within the borders of Turkey transportation time is no later than 5 business days.
The cargo company is responsible for any damage that may occur during transportation. For this reason, when your order reaches you, we kindly request that you open the package next to the cargo officer and make sure that the products coming out are undamaged.
In case of any damage to the product, do not ask the cargo officer to keep a report, do not take the product and send an e-mail to firstname.lastname@example.org as soon as possible or - Give us information by calling one of the numbers.
To track your order
You can follow the status of your orders on the page that opens when you click the "My Account" button in the main menu and select "My Orders".